We understand that you are often looking for the most cost-effective solution to ship your purchase to your home. We have partnered with ABF Freight Systems to meet both our goal of offering our products to customers coast-to-coast and your goal of getting your purchase quickly and inexpensively. Unless otherwise noted, all shipping costs are estimated as curbside delivery. Additional services, such as inside delivery, may be available for additional fees. White Glove service is not currently available for ABF shipments.
With curbside delivery, you will get the lowest possible cost at heavily discounted rates. However, you will be responsible for moving your furniture into your home and setting up your new furniture. If your purchase is heavy or difficult to move, please make arrangements to have any help you believe to be necessary on hand at the time of delivery. In most cases, heavier products do not require more than two strong, able-bodied individuals to move.
Local shipments will be delivered by our standard delivery service. Local delivery prices are drop off only unless otherwise noted. Contact one of our stores for more delivery set up options.
NOTE: Furniture by Design is unable to cancel an order once it has shipped or been prepared for shipping by the manufacturer.
Damaged & Missing Parts
NOTE: Merchandise is delivered in factory-packed cartons. Assembly may be required by the purchaser. All merchandise comes with instructions, necessary hardware and tools. If you are missing any parts call Customer Service and parts will be ordered and then shipped to your home. Please note parts can take up to 4 weeks to reach you. If your merchandise was picked up, you are responsible for picking up any missing parts from our warehouse location or incur charges for delivery of these items.